Weightlifting Wales is committed to processing personal information about its customers and partners in ways that comply with its legal and regulatory obligations, and to being clear with customers and partners about what it does with their personal information.
This Policy explains how we use any personal information we may collect about you when you use our websites; or when you use or are a recipient of our services.
Personal information that Weightlifting Wales may collect about you.
Weightlifting Wales may collect personal information which we receive when:
We may collect the following types of information:
Why Weightlifting Wales collects personal information
Weightlifting Wales collects your personal information to:
If you call any of our telephone numbers, we may record your call. These recordings are used for training and quality control, to ensure that we continuously monitor and improve our customer service standards.
How Weightlifting Wales collects personal information
Weightlifting Wales collects personal information:
Who sees the information which Weightlifting Wales holds?
Customers’ personal information may be provided to selected third parties:
Other third parties(including the police, law enforcement agencies, credit reference and fraud prevention agencies and other bodies) to protect our or another person’s rights, property, or safety e.g.
Transfer of personal information outside of the UK
Weightlifting Wales may need to transfer personal information about customers to third parties located outside the UK. If we do, we will ensure that information is protected to a level which meets the requirements of UK law.
Keeping personal information secure
Weightlifting Wales is committed to keeping customers’ and partners’ personal information secure to protect it from being inappropriately or accidentally accessed, used, shared or destroyed, and against it being lost.
How long we keep personal information
Weightlifting Wales will only retain customers’ personal information for as long as it needs it to carry out a particular purpose or meet a particular obligation.
Keeping personal information accurate
Weightlifting Wales will ensure that personal information is kept accurate and up to date as far as is reasonably possible. However, Weightlifting Wales relies on customers and partners to ensure that some of the information it holds about them is accurate and up-to-date. We encourage customers and partners to inform Weightlifting Wales of any changes to their information.
Access to personal information
Weightlifting Wales provides customers and partners with access to their personal information and the opportunity to amend and update their details or preferences (including consent to receive marketing communications) in order to keep the information up-to-date and accurate.
You can request details of personal information Weightlifting Wales holds about you, including on our websites’ databases, by contacting us.
Requests must be made in writing. Proof of identification is required in order to protect your information. We also require sufficient details to be able locate your information. For example, dates and details of the website, products or services that you have used. An optional application form may be provided to assist us in locating the information you require.
A customer may request Weightlifting Wales to provide them with information about products and services which may be of interest to them. We will not provide information that does not meet your requirements.
We will make it easy for you to opt out of any information requests if you no longer wish to receive them.
Cookies are text files placed on your computer when you use a website. If you would like details of the Cookies used by Weightlifting Wales website, please request this from us.
How to contact us
Customers with queries or complaints relating to products or services provided by Weightlifting Wales can contact Weightlifting Wales in writing, at the address below:
For requests, complaints or queries relating to the use of your personal information please write to:
Weightlifting Wales Federation Ltd